The Ministry of Defence’s estate is one of the largest and most complex in Europe. Comprising over 96,000 individual assets spread across 900 different sites, it covers 225,800 hectares in the UK alone. Its management is crucial, directly supporting the MOD’s day-to-day defence operations, logistics, infrastructure planning and military personnel welfare. The term ‘high-stakes FM’ is frequently used in the facilities management (FM) industry, but here, it is no exaggeration. Despite its scale and importance, estate management was not always operating as effectively as it could. Asset data was fragmented across more than 150 legacy systems, resulting in siloed information,…
